Refund & Cancellation Policy

Paid purchases are not yet operational — the arena is a preview. When purchases go live, the terms below apply and prices are shown in your local currency at checkout before you confirm.

Point packages are one-time purchases of in-app points. Points have no cash value, are not a deposit, and cannot be withdrawn or exchanged for money. Any subscription plans renew automatically until canceled.

You can cancel a subscription at any time from your account or by emailing support@tributearena.com. Cancellation stops future renewals; access continues until the end of the current billing period.

Requests made within 14 days of a charge for points that have not been used are eligible for a refund. Duplicate charges, verified billing errors, and unauthorized transactions are refunded in full. Refunds are issued to the original payment method through the payment provider.

Refunds are not available for points already spent in competitions or where prohibited by law. Chargeback abuse may result in account suspension.

Email support@tributearena.com with the charge date, amount, and reason. We aim to respond within 5 business days. For content concerns, use the complaints form.